EMITEK OnDemand

Service Description

Companies are increasingly recognizing the compelling advantages of moving the OmniChannels infrastructure to the cloud as they look for competitive advantages in customer experience, satisfaction, and retention, while controlling overall costs. The cloud streamlines the process of providing a modernized and up-to-date service to customers, customizing the service to meet their preferences and demands, as well as providing cost, reliability and flexibility advantages.​ High performance, highly dependable cloud hosting architecture for your OmniChannels apps. Cloud deployment makes it easy to deliver a customer experience that has the agility to respond quickly to changing customer demands while controlling your overall costs, making it easier to retain customers and stay competitive in today’s business climate. Deployment via The OmniChannel Cloud: Lowers upfront costs while streamlining maintenance and upgrades Supports integrations between CRM, self-service and your OmniChannels apps that drive truly personalized interactions that differentiate your business Helps your self-service applications and live agents deliver first-contact resolution – making your customer experience vision a reality.

Contact Details

• 9546 Calle Díaz Way, Carolina, 00984, Puerto Rico

  +19785226635

  nelson.aviles@emitekllc.com