Your New Way to Handle Customers Concerns in Real Time
- 1 hr1 hour
- Location 1
Digital platform that allows companies to monitor the satisfaction, experience and PQRs of their CUSTOMERS, with their products or services in REAL TIME, offering the opportunity to monitor and provide immediate and timely solutions before they reach their social networks, to improve their Experience. PLATFORM VALUES By implementing X-Tracking in your organization, you achieve values such as: * Create a direct and permanent channel in order to be able to listen to your clients and be able to make strategic decisions. * Control your clients' complaints in real time, with real data. * You get metrics that allow you to improve the operation and satisfaction of your customers. * Reduce the exposure of negative comments on social networks that do so much harm to brands.
9546 Calle Díaz Way, Carolina, 00984, Puerto Rico